Introductory chapters contain background information about the administrative medical assistant and the medical profession. Subsequent sections detail the role of the administrative medical assistant and outline th tasks the assistant will be required to perform. Other chapters provide additional instruction and background information on special topics: everything the administrative medical assistant needs to know about insurance is detailed in one concise chapter; managed care issues are covered in another detailed chapter to provide the student with the knowledge necessary for keeping up with the complex issues of today's ever-changing healthcare environment; computer and computerized billing systems are covered separately to ensure quality of content. A final chapter on externship and employment provides the student with useful tools to take beyond the classroom.